Our Partners
VPASP advanced shoppingcart software gives you the tools to create your online shop with unrivalled e-commerce functionality. With hundreds of great features, including over 100 gateways and shipping calculators available, VPASP and its shopping solution makes it simple for you to get your internet shop up and running! No matter what your business or how large or small, VP-ASP shopping cart software has a package to suit all your online store needs. Our ecommerce software packages are very competitively priced and a range of add-ons are available, should one of our standard packages not suffice. ASP Helpdesk was built by Support Desk and Tech Support Professionals. It helps businesses of any size and industry to easily coordinate, track, and report their support requests and activities. Online and in realtime. We have a proven record of increasing support productivity. We help reducing costs and improving customer satisfaction in companies and organizations around the world. Used as bundle with our iSuite21 or standalone. Our ASP Helpdesk helps you to discover the new power of E-Support. With hundreds of great shopping cart features, including over 100 gateways and shipping calculators such as Paypal, Authorize.Net, UPS and USPS, VPASP shopping cart software makes it simple for you to get your Internet shopping up and running, fast!
XIGLA FAQ Manager, XIGLA Livesupprt, XIGLA Newsmanager in ASP or ASP.NET stand for rock solid online helpdesk software with innovative functions, intuitive use, and affordable pricing. The real power is its high scalability. It combines unique features and implementation options which can not be found in any other similar applications on the market. Its innovative communication features help to replace traditional support phone calls and emails. A well-documented and client-history based helpdesk system can be accessed online from anywhere.
It was written in ASP with Codecharge 4.0 and powered by a Microsoft SQL Server Database ASP Helpdesk. It has proven to be a rock solid application which can literally be accessed through any webbrowser.It was developed as an industry independant solution. It can be virutally used for any type of business or company size. We are proud to offer custom-made changes at affordable rates to meet industry-specific needs and requirements. It is available as part of the iSuite21.com and/or standalone.
Our application allows to manage an unlimited number of Service Plans and other Services on a multiuser level. That means that an assigned corporate Service Plan or Service can be used by multiple users. Each user and technican gets a Service Monitor. Thi Monitor shows the contracted services and their current status. The administrator gets a daily overview with services. Which are about to expire and can either inform the client and/or bill the renewal of the service. The user gets a message on the screen informing him about the expiring service and the invoice.
It is industry independant E-Commerce and Maintenance solution for all kind of industries. Industries such as Computer, Retail, Sales, Construction, Automotive.
A new feature is the project management to solve longterm support issues. It allows to turn tickets into projects. It provides the possibility to assign a project manager and tasks to either inhouse or outside technicans.
A truly unique feature of ASP Help desk is the ticket communication completely in HTML. It uses an online HTML-Editor which dramatically improves the entire ticket handling process as images, graphics and even flash animations. They can directly be incorporated in tickets and ticket replies. Creating tickets (mail piping) by email was the tricky part to solve in an ASP application. It is usually a classic PHP function. Our appliation now allows to create tickets and ticket replies without installation of any server-side software. Techs and Supervisors are able to feed useful articles and links regarding recurring problems into the knowledge database. Thy can refer to them within a ticket or open them directly when they are chatting online with the client. Clients have the possibility to browse the knowledge database at any time. Allows your customers and technicians to communicate in real time through the web browser. Both parties can easily send each other files, web address links and e-mail addresses. Live chat will DRAMATICALLY reduce issue resolution times. It will boost your customers' satisfaction with your support processes.The brain of our application is the administration panel. It allows the Customer Service stuff to setup, supervise and control nearly every feature and function.